If you wish to return an item, we offer a 14 day returns policy (following order delivery).
In such case please send us an email at bonjour@vatinel.com before sending the item back to us, in order to receive a printable return form to put on your parcel.
All items should be returned in perfect condition, in their original packaging, with the original tags attached, without having been used or carried.
We are unable to offer an exchange or refund on items that are scratched, damaged or not in their original packaging.
Please note, sale items cannot be returned or exchanged.
The cost associated with the return are the responsibility of the customer.